Real reviews from our customers

We survey our customers each month looking for feedback to help us improve our company

This is what we found out

 

2 of the 9 questions in our '9 Questions to Help Improve Our Service' survey are open ended questions. Here are the questions & the responses ordered by date.

  • 1.Tell us about your experience with SAS.

    The staff at SAS have been a pleasure to work with.  We needed to make a few tweaks to our service after the initial set up and these  were handled without delay.

  • 3.Tell us about your experience with SAS.

    Agents are knowledgeable and pleasant on the phone. Was easy to set up. Everyone is great to work with and the response to any questions or modifications is fast.

  • 5.Tell us about your experience with SAS.

    Service is good for the price.

  • 7.Tell us about your experience with SAS.

    I can’t think of anything that needs to be addressed with your service and the best thing I like is our customer talks to a live person and I receive an email very fast.

  • 13.Tell us about your experience with SAS.

    The support from Barb Albert and Cheryl Koskie is beyond what I ever expected.

  • 15.Tell us about your experience with SAS.

    I like that you promote our services and capabilities and drive customers to action.

  • 17.Tell us about your experience with SAS.

    Your service is very easy to use. So far to date, we have not had any complaints from our customers.

  • 19.Tell us about your experience with SAS.

    I would highly recommend SAS to anyone that wants to provide outstanding customer service to it’s clients.

  • 21.Tell us about your experience with SAS.

    They pronounce my companies name correctly!

  • 23.Tell us about your experience with SAS.

    I like the responsiveness and the friendly service.

  • 25.Tell us about your experience with SAS.

    I like the fact someone else picks up the phone.

  • 27.Tell us about your experience with SAS.

    You guys are great. Keep it up!

  • 29.Tell us about your experience with SAS.

    You are all doing a great job , this is my first time using an answering service and I am very happy with the results. With you at the frontline I can continue working.

  • 31.Tell us about your experience with SAS.

    You are quick to respond to our needs, and we are very happy with your service. Thanks!

  • 33.Tell us about your experience with SAS.

    Prices are great. The people answer the phone very professionally.

  • 35.Tell us about your experience with SAS.

    Keep up the good work.

  • 37.Tell us about your experience with SAS.

    I love the convenience of knowing our calls are answered in a timely manner.

  • 39.Tell us about your experience with SAS.

    My clients have said the service is very friendly.

  • 41.Tell us about your experience with SAS.

    I’m pleased with the service!

  • 43.Tell us about your experience with SAS.

    Instead of just stating they are the “call center” to make sure they say the business name associated with the account, either when speaking directly or when leaving messages.

  • 45.Tell us about your experience with SAS.

    In regards to my company I feel that it is running well and I would not change a thing.

  • 2.Tell us about your experience with SAS.

    I like that SAS makes the process very simple.

  • 4.Tell us about your experience with SAS.

    Great job!

  • 6.Tell us about your experience with SAS.

    We really need & appreciate detailed messages with contact information for the person making the after hours call.

  • 8.Tell us about your experience with SAS.

    The overall service is good.

  • 20.Tell us about your experience with SAS.

    I love being able to leave work at work, because we are not on-call 24/7 anymore! Also being able to trust that your company is amazing!

  • 22.Tell us about your experience with SAS.

    Friendly!

  • 24.Tell us about your experience with SAS.

    I love order in which messages are presented. Neat clean, etc…

  • 28.Tell us about your experience with SAS.

    I love your price & customer service.

  • 30.Tell us about your experience with SAS.

    I am definitely the type of person that will let you know if I was unhappy. I think all of you there are doing a great job. There is nothing that I dislike about SAS.

  • 32.Tell us about your experience with SAS.

    Having a break from the phones lol. Thank you so much!

  • 34.Tell us about your experience with SAS.

    We are a 2 man company still and customers think we have a full time office staff.

  • 36.Tell us about your experience with SAS.

    Very professional and well organized!

  • 38.Tell us about your experience with SAS.

    I love having the ability to turn the service on & off whenever I need to.

  • 44.Tell us about your experience with SAS.

    Just continue doing what you’re doing!!

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Thanks for reading our reviews!

If you like what our customers are saying,
we would love to have you try us!